Privacy Policy

This Privacy Policy explains how Zebra Rope Insurance handles personal data on zebraropedwelling.homes in connection with insurance selection services for retirees. It describes what we collect, how we use it, when we share it, and the choices available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

You may ask for access to the personal data we hold about you, request correction of inaccurate information, and raise concerns about our handling of your data. In some cases, we may decline a request where the law permits or requires us to do so, or where the request would affect another person’s rights.

Available rights depend on the nature of the data and applicable Singapore law.
Requests

Rights Requests

To protect privacy, we may ask for information needed to verify your identity and understand your request. We will respond within a reasonable time and in line with applicable legal requirements, and we may explain any limitation if we cannot fully comply.

Requests are reviewed for identity and scope before we respond.
Data Retention

Retention

We retain personal data for the period needed to provide services, maintain records, meet legal and accounting obligations, resolve enquiries, and defend or establish claims. When data is no longer required, we delete it, anonymise it, or restrict it so it is no longer actively used.

Records are kept only as long as needed for service, compliance, and dispute handling.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The version in effect is the one posted at the time of your visit unless a later notice states otherwise.

We may revise this notice to reflect legal, operational, or service changes.
01

Data We Collect

We may collect identifiers and contact details, age or retirement-related information, insurance preferences, communication records, device and usage data, and any information included in forms or messages you send to us. Where relevant to an insurance selection enquiry, we may also process limited financial or household details that help us understand the options requested.

The categories collected depend on the information needed to assess enquiries and service requests.
02

Sources of Data

We collect personal data directly from you when you complete forms, request information, or communicate with us. We also receive data from your browser or device through standard website functions, and we may generate internal records from your interactions with our pages and messages.

Information may come from direct submissions, service use, and limited technical records.
03

Cookie Types

We may use essential cookies to support site security and core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period to support repeat visits and measurement.

Our site uses a limited set of cookies for operation, preferences, and analytics.
04

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through the cookie controls on our site. Blocking some cookies may affect basic site functions, form handling, or preference storage. We do not rely on cookie settings to override legal or operational requirements for essential processing.

Browser settings and cookie prompts may be used to limit non-essential cookies.

Contact Details

Privacy email
Telephone
+65 9264 0540
Mailing address
11, Tampines St 92, Singapore, SG
Privacy contact

Use the contact details below for questions about this policy or our handling of personal data.

01
Processing Purpose

How We Use Data

We use personal data to respond to enquiries, assess insurance selection needs, communicate with you, operate and secure the website, maintain records, improve service quality, detect misuse, and comply with legal and regulatory obligations. We may also use limited data to understand how visitors use the site and to support internal administration.

We use personal data only for purposes connected to the website and requested services.
02
Data Sharing

Service Partners

We may share personal data with insurers, brokers, technology providers, hosting and analytics services, and other operational partners that help us run the website and handle enquiries. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
03
Legal Basis

Legal Disclosures

We may disclose personal data to regulators, law enforcement, courts, or other parties where required or permitted by law. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.

Disclosure may be required for compliance, fraud prevention, or dispute management.